Sales Development Representative



PatientSafe Solutions helps care teams communicate and work together reliably and efficiently through a mobile platform that unites clinical communication with workflows in one application, on one device. PatientTouch delivers secure messages, voice calls, critical alerts and nurse calls to a unified inbox prioritized for each care team member. The platform extends to include clinical workflows like rounding, specimen collection, sepsis and nursing documentation. Deeply integrated with the EMR, clinical, and directory systems, PatientTouch provides real-time patient, clinical and care team context for more efficient care collaboration and decision making. For more than a decade, PatientTouch has helped clinicians both in and outside the hospital streamline care delivery, increase quality and lower costs.

Our Purpose: To ensure patient safety and care quality come first at all points of care.

About the Role:

We are actively seeking a Sales Development Representative (SDR) to generate new business opportunities by following proven processes to prospect into business accounts. This position will identify and research lists of companies to target, and how to develop outbound initiatives to generate new business of our PatientSafe products. This position is on the front-line of our companys sales efforts and has a direct impact on the overall success of the business. This is the ideal position for a savvy, strategically-minded individual who has healthcare SAAS experience and enjoys operating in a very entrepreneurial environment.

Essential Roles and Responsibilities:

  • Conduct high-volume outbound phone campaigns to recruit prospects at the Director level and above in IT, Informatics, Nursing and MDs.
  • Work closely with onboarding leaders to achieve set sales quotas
  • Map prospective accounts around organizational structure, people and existing technology Orchestrate discussions with senior executives around their business needs
  • Manage and maintain a pipeline of interested prospects
  • Leverage CRM to setup up and organize pipeline Consistently use and report metrics, pipelines, CRM tools, and quantitative feedback to effectively manage business
  • Become educated in all aspects of PatientSafe Solutions and technology to ensure success

About You:

  • BS degree in business, marketing or closely related discipline
  • Minimum two (2) years recent experience with healthcare IT sales including SaaS and channel sales experience ( CRM experience a plus)
  • Outstanding communication skills (both oral and written), excellent analytical, critical thinking, and organizational skills.
  • Strong proficiency with Microsoft Office Suite (MS Word, MS Excel and MS PowerPoint).
  • High degree of comfort interacting with hospital executives on a consultative level.
  • A high sense of urgency coupled with a discipline to achieve daily/weekly/monthly goals
  • Demonstrated flexibility, adaptability, resiliency and solid ability to manage workflow and prioritize tasks
  • Ability to work both individually as well as part of a team
  • Must be able to adapt and thrive in dynamic and ambiguous environments

Perks and Benefits:

  • A competitive benefits package with company contributions to medical, dental, vision short term and long term disability insurance.
  • Progressive Parental Benefits Policy for those who qualify
  • Flex Time Policy and generous holiday policy including one week off during the December holiday season
  • Massages every week
  • Gym access
  • Fun, fast paced culture
  • Fully stocked kitchen with bagels/fruit delivered every Wednesday
  • Best of all be part of a team innovating and creating impact in the Healthcare Communication Industry

Apply Now

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