Guest Experience Host

  • Grand Hyatt at SFO


Company Description

As the only on airport hotel, Grand Hyatt at SFO is conveniently and seamlessly integrated into SFO with direct access to all terminals as well as BART via the hotels very own AirTrain station. This outstanding property will have 351 luxurious guest rooms and suites, 15,000 sq. ft. of flexible meeting space, a 24-hour Market for our on-the-go travelers, a lobby Bar to enjoy a drink with friends while watching planes on the tarmac, a state of the art Fitness Center, an exclusive Grand Club, and the innovative full service Quail & Crane Restaurant with an open kitchen concept and Sushi Bar. Grand Hyatt at SFO aims to achieve AAA Four Diamond status as well as LEED Gold Certification (Leadership in Energy and Environmental Design).


Grand Hyatt at SFO is hiring Guest Experience Hosts!

Guest Experience Host is a highly visible role that will require you to be the face of our Grand Hyatt. Hosts have a huge impact on the guest experience. They must be knowledgeable about hotel and airport information as well as surrounding areas. Hosts perform a wide variety of tasks. The primary responsibilities include but are not limited to, greeting and escorting guests, handling guest luggage, performing check-in and check-out, responding to guest requests, questions and effectively solving guest concerns.


A true desire to satisfy the needs of others in a fast-paced environment Refined verbal and written communication skills Ability to stand for long periods of time Ability to push, pull and lift up to 50lbs Ability to work both independently and as part of a team Must be able to provide excellent customer service Must be computer savvy Must be detailed oriented Ability to work a flexible schedule including weekends, holidays and occasional overnight shifts

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Apply now to join our elite team!

Apply Now

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