Content Specialist

  • Pinterest

Description

We're looking for a writer to join our User Education team and help Pinners and our business partners discover and do what they love. You'll work to empower users to help themselves and take the insights you gain to drive improvements to the Help Center and create clearer and more scalable content.

What you'll do:
  • Work with Content Strategists and stakeholders to write Help Center content and enter it into our content management system
  • Create, proofread, and edit email response templates
  • Update the team's internal knowledge-base
What we're looking for:
  • 1 year of experience writing content for the web (support content or customer support experience is a plus)
  • Strong critical thinking skills with the ability to identify workflow improvements
  • A simple, friendly and authentic way of writing and speaking
  • Ability to take lengthy documents and make them easy to navigate
  • Ability to remain detail oriented during long periods of focus
Apply Now


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